Anubis Market Escrow: How Your Money Is Held
Anubis uses a wallet escrow model where the marketplace temporarily holds your funds until you confirm receipt of goods. When you place an order, the designated amount moves automatically from your available balance into the escrow pool. This structure protects buyers from vendors who might vanish after receiving payment but before dispatching the package. The money sits securely with the platform, not the seller, during the entire transit period.
What Escrow Does Here
Anubis uses a wallet escrow model where the marketplace temporarily holds your funds until you confirm receipt of goods. When you place an order, the designated amount moves automatically from your available balance into the escrow pool. This structure protects buyers from vendors who might vanish after receiving payment but before dispatching the package. The money sits securely with the platform, not the seller, during the entire transit period.
The 14 Day Window
If you neither confirm delivery nor open a dispute, the system automatically finalizes the transaction fourteen days after the vendor marks the item as shipped. At that moment, the escrowed funds release permanently to the vendor. This places the burden of timing squarely on the buyer. Set a reminder or rely on Jabber notifications to alert you when the countdown begins. Missing this window means losing the ability to claim refunds through the standard support channels.
Opening a Dispute
Initiating a dispute freezes the escrow balance immediately, preventing any movement of funds. Upon opening a case, the system calculates and displays a recommended split based on the transaction amount, elapsed time, and the vendor's historical performance metrics. Both parties can accept this proposal with a single click. Acceptance releases the escrow according to the agreed terms instantly. Most minor issues resolve at this stage without requiring further intervention.
The Arbitration Panel
Unresolved disputes escalate to an anonymous panel consisting of three moderators. They review the full message log, timestamped events, and the specific shipping patterns associated with the vendor's account. A decision typically arrives within three to seven days. The verdict becomes a permanent record attached to the order page. Maintain clear written records of all interactions, as the panel bases its judgment primarily on documented evidence rather than verbal claims made outside the system.
What Escrow Does Not Cover
Escrow protects against typical vendor failures but offers no defense against an operator exit scam. If the marketplace disappears entirely, taking all held funds with it, escrow mechanics provide no recourse. The system also verifies transaction completion, not product quality beyond reasonable expectations. If you fail to open a dispute within the allowed timeframe, the option closes regardless of the situation. Escrow mitigates seller risk, not platform insolvency risk.
Frequently Asked Questions
How does Anubis Market escrow work?
Your payment transfers to a secure middle ground controlled by the marketplace. Funds stay there until you confirm receipt or the automatic timeline expires. Vendors only receive payment once these conditions are met.
What is the auto finalize period on Anubis Market?
The standard period is fourteen days after shipment. If no action occurs from either party within this window, the system releases funds to the vendor automatically.
Can the platform take my escrowed money?
In normal operations, no. The platform acts as a neutral holder. Funds only move to the vendor upon your confirmation, the expiration of the timer, or a binding arbitration ruling.
How long do Anubis Market disputes take?
Simple splits may resolve instantly upon mutual acceptance. Cases reaching the arbitration panel typically require three to seven days for a final decision.